Thread and Cord work embroidery
Hand Wash & dryclean
We understand how much you value your every purchase. Therefore, in the rare event that you are not fully satisfied with what you ordered, just return it to us.
The product can be return within 7 days of the date of delivery.
Mail us on firstname.lastname@example.org with the order number in subject line and relevant reason of return.
Exchange PoliciesPlease make sure that products are returned with the tags and the packaging intact, in an unwashed and undamaged condition.You can call us or email us within 2 days of delivery. (please mention your order number in the subject line to help you quickly)
Exchange is possible if it is result of our error (you receive an incorrect or defective item.)Made to order or customized products are not exchangeable.
We can only exchange on the basis of the measurement or size.Exchange can be created at item level if you have ordered multiple items in one order.Please note that any product along with a free gift/ combo must be exchanged in its entirety.Your exchange product will reach to you in 7-14 days of the query date.
Cancellation policiesCancellation can only be done before 24hrs You can cancel your order online by simply mailing us at email@example.com.After you raised a cancellation request, we shall confirm your request within 24hrs. (if no product in your order is being shipped)
Your cancellation request cannot be possible if –Your order is been shipped.Partial order may not be accepted - you have to cancel the whole order at once.
Shipping policiesProduct will be delivered in maximum 7-14 days and depend upon the availability and location.We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.